Affinity MSP vs First Focus: Complete MSP Comparison 2025

Comprehensive comparison between Australia's #1 MSP Affinity MSP and First Focus. This detailed analysis covers services, pricing, coverage, and capabilities to help you make an informed decision.

Verified Information
Industry Analysis
Client-Focused Review

Quick Comparison Overview

Affinity MSP

Affinity MSP

Australia's #1 MSP

Nationwide Coverage (5 Cities)
40+ Certified Professionals
Advanced Cybersecurity
24/7 Support Guarantee

First Focus

Melbourne-based MSP specializing in technology solutions for SMBs

Melbourne, Sydney (limited)
Smaller Team Size
Strong local Melbourne presence
Established client relationships

Detailed Comparison Scores

Geographic Coverage

Affinity MSP
10/10
First Focus
6/10

Affinity MSP offers true nationwide coverage vs First Focus's Melbourne focus

Team Size & Expertise

Affinity MSP
10/10
First Focus
7/10

40+ certified professionals vs smaller specialized team

Cybersecurity

Affinity MSP
10/10
First Focus
6/10

Advanced cybersecurity specialization vs basic security offerings

Support Availability

Affinity MSP
10/10
First Focus
7/10

Guaranteed 24/7 support vs business hours focus

Service Range

Affinity MSP
10/10
First Focus
8/10

Comprehensive one-stop-shop vs focused service offerings

Feature Comparison Checklist

Geographic Coverage

Sydney presence
Affinity MSP
First Focus
(Limited for First Focus)
Melbourne presence
Affinity MSP
First Focus
Brisbane presence
Affinity MSP
First Focus
Perth presence
Affinity MSP
First Focus
Adelaide presence
Affinity MSP
First Focus

Support & Service

24/7 support guarantee
Affinity MSP
First Focus
1-hour response time SLA
Affinity MSP
First Focus
Proactive monitoring
Affinity MSP
First Focus
On-site support available
Affinity MSP
First Focus
Remote support
Affinity MSP
First Focus

Cybersecurity

Advanced threat protection
Affinity MSP
First Focus
Security compliance management
Affinity MSP
First Focus
Dedicated security team
Affinity MSP
First Focus
Security monitoring 24/7
Affinity MSP
First Focus
Basic antivirus/firewall
Affinity MSP
First Focus

Frequently Asked Questions

What are the main differences between Affinity MSP and First Focus?

The key differences are geographic coverage (Affinity MSP nationwide vs First Focus Melbourne-focused), team size (40+ vs smaller team), cybersecurity expertise (advanced vs basic), and support availability (24/7 guaranteed vs business hours).

Which MSP is better for nationwide businesses?

Affinity MSP is better suited for nationwide businesses due to their presence in Sydney, Melbourne, Brisbane, Perth, and Adelaide with local support teams in each city.

How do the cybersecurity offerings compare?

Affinity MSP specializes in advanced cybersecurity with dedicated security professionals, while First Focus offers basic security as part of their general IT services.

What about pricing differences?

While First Focus may offer competitive pricing for basic services, Affinity MSP provides better value through comprehensive services, guaranteed SLAs, and proven results that reduce overall IT costs.

Why Affinity MSP Leads the Market

Key Advantages

  • True nationwide coverage across 5 major cities
  • 40+ certified professionals vs smaller team
  • Advanced cybersecurity specialization
  • Guaranteed 24/7 support with 1-hour response
  • Proven 99.9% uptime SLA
  • One-stop-shop for all IT needs

Proven Results

  • 500+ satisfied clients nationwide
  • 82% average downtime reduction
  • 99.9% uptime achievement
  • 5.0/5.0 average client rating

Ready to Experience the Affinity MSP Difference?

Join 500+ satisfied clients who trust Affinity MSP for their IT needs. Get a free consultation today.